Child Safety Standards

Our commitment

Lockin is a dating app for adults. We have zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM), grooming, sexualised content involving minors, and any attempt to contact, solicit or endanger a child. This page explains the standards we apply and how to report a concern.

1. Adults only

• Lockin is for people aged 18 and over. No one under 18 may create an account or use the app.
• We collect date of birth at sign-up and do not allow registration for anyone who is under 18.
• Our Terms of Service and Community GuidelinesChild Safety Standards prohibit use of the app by minors.
• We remove any account we believe belongs to a person under 18, and any profile that presents someone as a minor.

2. What is prohibited

The following is never allowed on Lockin, in profiles, photos, voice notes, messages, group chats or communities:

• Child sexual abuse material (CSAM) or any sexualised depiction of a minor, including AI-generated or illustrated content.
• Grooming, enticement or sexual conversation directed at a minor, or attempts to arrange contact with a minor.
• Sharing, requesting, advertising or linking to CSAM or to places where it can be found.
• Any content that sexualises or endangers children, or that promotes child exploitation.

3. How to report a concern

• In the app: open the profile, chat or group, tap the menu, choose Report and select the reason that fits best. You can also Block the person at the same time.
• By email: write to support@unbolted.co.in with the subject Child safety concern. Include the profile name, what happened and, if you can, screenshots. Please do not forward any illegal images; describe them instead.
• If a child is in immediate danger, contact your local emergency number or police first.

4. What we do when we receive a report

• Reports about child safety are treated as the highest priority and reviewed by our team.
• We remove violating content and suspend or permanently ban the accounts involved. Banned people cannot return with the same account.
• We preserve the information needed for an investigation, as the law allows.
• We cooperate with law enforcement and report confirmed or reasonably suspected CSAE, including CSAM, to the relevant national and regional authorities, as required by applicable law.

5. Safeguards in the app

• Report and Block tools are available on profiles and in chats.
• Photos sent in chat are automatically screened on our own servers and blurred if they appear explicit.
• Profile photos can be verified with a selfie check.
• Chat and group messages are checked against a list of prohibited words that our team maintains, and our team reviews reports and enforces our rules.

6. Compliance

Lockin complies with the child safety laws that apply to our service. We review these standards regularly and update them as our practices and the law change.

7. Contact

Our designated point of contact for child safety and CSAM prevention is support@unbolted.co.in. This contact can speak about our child safety practices and compliance.