Privacy Policy
What Lockin collects, why, who sees it and the choices you have. Lockin is for people aged 18 and over.
1. Information we collect
| Account & contact | Email address, phone number, password (stored as a salted hash, never in plain text) |
|---|---|
| Profile | Name, date of birth, gender and preference, bio, photos, voice introduction, prompt answers, interests, dating intent and other details you choose to share |
| Verification | A selfie submitted to confirm your photos are really you |
| Location | Approximate location, used to show people nearby and distance |
| Conversations | Messages, photos and voice notes you send to matches and communities |
| Activity | Swipes, matches, likes, views, points, streaks, quiz answers and reports |
| Payments | Subscription purchase records. Card and UPI payments are processed by Razorpay; we do not store full card numbers |
| Device & advertising | Push-notification token, app version, crash diagnostics, device model, OS version, IP address and the advertising ID used by Google AdMob |
2. How we use your information
- Show you profiles and show your profile to others based on preferences and location
- Run matching, messaging, communities, streaks, points and games
- Verify identity, age and photos
- Process payments and apply the plan you bought
- Send push notifications for matches, messages and likes, if you enabled them
- Show advertising in the free version of the app
- Investigate reports, enforce our rules and keep the app safe
- Diagnose crashes and improve reliability
3. Login with Google or Facebook
If you sign in with Google or Facebook we receive only your name, email address and profile picture. We verify this directly with the provider, never receive your password and never post on your behalf.
4. Advertising (Google AdMob)
The free version of Lockin shows ads served by Google AdMob. To show and measure ads, AdMob and its partners may collect and use data from your device, including your advertising ID, IP address, device and app information, approximate location and ad interaction data. Ads may be personalised or non-personalised depending on your settings and local law.
- Learn how Google uses data: How Google uses information from sites or apps that use its services
- Google Privacy Policy: policies.google.com/privacy
- Opt out of personalised ads: on Android go to Settings → Google → Ads → Delete advertising ID or Opt out of Ads Personalization. On iOS go to Settings → Privacy & Security → Tracking and turn off “Allow Apps to Request to Track”.
Where required (for example the EEA, UK and some US states) we ask for your consent before showing personalised ads, and you can change this choice at any time. We do not show ads to users under 18, and we never share your messages, photos or profile content with advertisers.
5. Who we share it with
We do not sell your personal information. We share it only:
- With other users: your profile, photos and prompts are visible to people you are shown to. Messages are visible only to you and the people you send them to.
- With service providers: Razorpay (payments), Google Firebase (notifications), Google AdMob (advertising), and our SMS provider (verification codes), each receiving only what they need.
- For legal reasons: if required by law or to protect the rights and safety of Lockin, users or the public.
- With your consent: anything else, after asking you first.
6. Safety and moderation
Photos sent in chat are screened by a classifier running on our own servers and blurred if explicit. Reports and Vibe Check reviews may lead to warnings, suspensions or bans.
7. Retention and deletion
We keep your information while your account is active. Chat images may be deleted automatically from storage after a retention period. You can request deletion at any time via our data deletion page. We may retain payment records where law requires.
8. Your rights and choices
- Access, correct or update your profile in Edit Profile
- Turn notifications and Incognito mode on or off
- Manage ad personalisation as described above
- Request a copy of your data or its deletion by emailing support@unbolted.co.in
9. Security
Passwords are salted and hashed, traffic is encrypted in transit and access to data is limited to what is needed to run the app. No system is perfectly secure, but we protect your data at every layer we control.
10. Children's privacy
Lockin is only for people 18 and older. We do not knowingly collect information from anyone under 18 and will delete it if we learn we have.
11. Changes to this policy
If we make a material change we will update the effective date and, where appropriate, notify you in the app.
12. Contact us
Questions about this policy: support@unbolted.co.in.